Your number one choice for conference & event venues in South Wales

Testimonials

Don’t just take our word for it….

Here are just a few testimonials received from our clients captured via our feedback cards.  We have also published the results of our customer survey.

 

“One of the most professional, flexible and helpful team of people I have encountered – Thank you!”

KM Consultancy, March 2016

 

“Wow! Fab venue, it’s been a while since I was here last.  Really professional, looking very well since refurbishment!”

           International Women’s Day Event, March 2016

 

“A great place.  The staff are very helpful and a real pleasure to work with.”

March 2016

 

“It’s an excellent training centre, possibly the best I’ve ever been to.  Excellent coffee!”

March 2016

 

“I want to say a huge thank you for the work that you and your team at USW Conference Centre did both before, during and after our conference on Wednesday. I was so impressed, as were lots of our delegates, with the professionalism and helpfulness of everyone involved. You certainly delivered for us, and I couldn’t have been happier with the way that the various challenges we and the technology posed were dealt with.”

DigiSkills Conference, February 2016

 

“Customer service professionals are people who can demonstrate that they can consistently deliver customer service at the highest levels.  In my role as Head of Strategic Planning & Performance, I have organised both external and internal events with the Conference & Events Team and I can unequivocally say they meet the criteria of customer service professionals.  They effectively communicate, interpret and satisfy customer needs and, accordingly, have made a major contribution to the success of the University.”

Head of Strategic Planning & Performance, University of South Wales

 

“Thank you so much for your help and support with the Sports Employability Conference event on Friday – I know you are experts in putting on conferences, but the feedback from students and employers has been really positive, especially with regards to how professional the event was, so I only have you to thank for this.” 

Sports Development & Coaching Team, University of South Wales

 

“Please pass on the Atlantic Council’s great appreciation to the Treforest team for making our stay in Wales a very enjoyable experience. The late nights, the extra help with bags, and your ability to fulfill last minute requests did not go unnoticed. It was a pleasure working with you.” 
Atlantic Council

 

“This is by no means the thank-you that you all deserve, that will follow, but everybody says what a wonderful conference it was and the accolades have been pouring in the direction of your team.  Unanimous that a warm welcome was extended to all and that the food was the best ever.” 

Badger Trust

 

“Just wanted to let you know how pleased we were with the way the Conference went on December 1st. Many people mentioned how impressed they were with the venue, the organisation and the food. So thank you for all your hard work.”

Rhondda Cynon Taf Behaviour Support Service

 

“Venue was easy to find

  • Room was set up correctly
  • Car parking was close at hand
  • Staff were on hand to assist – very helpful.
  • New clean building impressive

 I enjoy liaising with Stacy – she’s very organised, helpful and friendly.”

Wales Centre for Pharmacy Professional Education

 

“I have been enjoying running events at the Conference Centre for many years now and never fail to be delighted by the professionalism and attentive service provided by the helpful team there. The rooms and equipment are always exactly as requested and are prepared in readiness for arrival.  The catering, IT and administrative support on the day – not just for the event organisers but for delegates as well – is flexible and accommodating to any wishes or changing requirements. In short, I know I am in safe and competent hands when I am at the Conference Centre, which allows me to relax and concentrate on running the event itself, bringing much peace of mind.  I look forward to hopefully many more years to come of delivering events with this highly recommended venue and team.” 

Institute of Leadership & Management Professional Courses organised by  USW Commercial Services

 

 “You might recall that the we held a regional user roadshow for South West and Wales clients in the Caerleon Boardroom last year.  We enjoyed the experience so much that we’d like to do the same again.  The team felt that you were the best of the 10 venues we visited last year.”

Donorflex

 

“I have always been happy with the professional and efficient service I have received at the Conference Centre, especially from Stacy who I have worked with for 2 years now. It was really helpful for me to have the opportunity to visit the venue for the first time this year. All the staff I met were really helpful and friendly and couldn’t do enough for us. I’m really pleased with the value for money which is important to us when booking for the charity.”

Macmillan

 

“A huge `Thank You` for your efforts, fabulous work ethic and understanding during the event in what was a difficult and testing time for all of us.   I am aware that we placed enormous pressure on you and gave you deadlines that in reality were almost impossible to meet, dietary requirements, the late calls to add additional numbers for breakfast and evening meals along with the additional packed lunches at the drop of a hat. Your organisational skills were exceptional and the friendly easy going manner made our lives so much easier, and we couldn’t have done what we did and achieved what we achieved without your help and hard work.  Nothing was ever a problem no matter how big or small.   We got there and we all played our part and we received nothing but positive feedback from officers and staff about the welcome, catering and accommodation they all received in what was a particularly difficult deployment for the officers.”

South Wales & Gwent Police Logistics Team for NATO Wales 2014 

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Meet the Team

Whichever of our venues you choose, rest assured that there is a team of highly experienced professionals working behind the scenes with a common goal - to make your event a great success.

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Our Facilities

Our portfolio contains a wide range of highly flexible venues across Pontypridd, Cardiff and Newport. There is sure to be a venue to suit your next event, whether it's a small meeting or large residential conference.

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